Privacy Policy
This privacy policy (the “Privacy Policy”) tells you about how JamesEdition B.V. and/or its subsidiaries (as applicable) (“JamesEdition”,“we” or “us”) use and protect your personal data. This policy applies where we are acting as a data controller with respect to your personal data. Unless otherwise defined herein, capitalized terms shall have the meaning ascribed to them in the User Agreement.
1. Scope
This Privacy Policy describes how we collect, use and/or otherwise process your personal data for our services on the website of JamesEdition (the “Site” ). Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout the global JamesEdition trading community. We ascertain that our processing of your personal data is and remains lawful and base such processing on your consent to the processing of your personal data for the specific purposes as described herein. When necessary, your consent must be given by a clear affirmative act at registration. This Privacy Policy is effective upon such act.
2. Collection
You can browse our Site without telling us who you are or revealing any personal data about yourself. Once you give us your personal data, you are not anonymous to us.
- e-mail address, physical address and (depending on the service used);
- transactional information based on your activities on the Site (such as buying, selling, item and content you generate or that relates to your account);
- shipping, billing and other information you provide to purchase or ship an item;
- chats, dispute resolution, correspondence through our Site, and correspondence sent to us;
- other information from your interaction with our Site, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the Site, ad data, cookies, IP address and standard web log information;
- information from other companies, such as demographic and traffic data;
- other supplemental information from third parties (for example, if you incur a debt to JamesEdition, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law; or if the information you provide cannot be verified, we may ask you to send us additional information, such as your driver license, credit card statement, or a recent utility bill or other information confirming your address, or to answer additional questions online to help verify your information).
You are not required to provide us the personal data that we request and can, in certain circumstances, stop us from collecting it by submitting a request through the "contact us" form on our Site. However, if you choose not to provide us the requested personal data, we may not be able to provide you with our services or with a high quality of service, or respond to your communication.
3. Marketing
We don't sell or rent your personal data to third parties for their marketing purposes without your explicit consent. We may process your personal data to improve and personalize our services, content and advertising. We use those data because JamesEdition has a legitimate interest to promote its products and services. If you don't wish to receive marketing communications from us, simply indicate your preference once you become a member of JamesEdition (or similar account status page) or by following the directions provided in an email or from a link on an advertisement. Even if you unsubscribe from some email subscriptions, we may still need to email you with important transactional or other non-advertising information. If you choose to personalise your experience with JamesEdition through a third-party login like Google or Facebook. We will automatically activate your account and subscribe you to our certain transactional email procedures. Should you wish to not receive these communications, you can unsubscribe through any email at any time. If you would like to manage what data is received by JamesEdition through this account login type, please refer to your account directly with that service.
4. Purpose
Our primary purpose in collecting and processing personal data is to provide you with a safe, smooth, efficient, and customized experience. Therefore, your personal data are collected and processed by us for the following purposes:
- to provide the services and customer support you request;
- to resolve disputes, collect fees, and troubleshoot problems;
- to prevent potentially prohibited or illegal activities, and enforce our User Agreement;
- to customize, measure and improve our services, content and advertising;
- marketing, service updates, and promotional offers based on your communication preferences;
- to compare information for accuracy, and verify it with third parties.
Where appropriate, we will ask for your consent to process the personal data. Where you have given consent for processing activities, you have the right to withdraw your consent at any time.In certain cases we may process your personal data based on legitimate interest, e.g. for internal training and quality assurance purposes, to verify information for accuracy, to provide customer support and for other legitimate purposes.
We may process your personal data where such is necessary for compliance with our legal obligations. For example, we may be required to process your personal data to comply with anti-money laundering rules or our tax obligations.Where we intend to process the personal data for a purpose other than that for which they were collected, we will provide you prior to that further processing with information on that other purpose and other necessary or general information. However, we are not required to provide information where you already possess such information, where the recording or disclosure of the personal data is expressly laid down by law or where the provision of information to you would be impossible or involve a disproportionate effort (for example, where processing is carried out for archiving purposes in the public interest or statistical purposes).
Your personal data will be kept for as long as you have a relationship with us or, if you do not have a relationship with us beyond this communication, for a reasonable length of time that lets us understand how people use our Site.
5. Our Sharing of Personal Data
We may share your personal data internally, with members of our corporate family, and with selected external parties such as third-party service providers. We do so to be able to carry out your requests, respond to your inquiries, for marketing and promotional purposes, to respond to legal disclosure requirements, to verify or enforce our policies, to detect and protect against illegal acts such as fraud, intellectual property infringement, piracy and money laundering or any technical or security vulnerabilities, to respond to an emergency or to protect anyone's rights, property, or safety.
We may transmit your personal data to the following external parties:
- Amazon Web Services (US) – click [ here ] for more information
- Gong (US) – click [ here ] for more information
- Google Tag Manager (US) – click [ here ] for more information
- Google Analytics (US) – click [ here ] for more information
- Google – AdSense (US) – click [ here ] for more information
- Google – DataStudio (US) – click [ here ] for more information
- Google – Doubleclick (US) – click [ here ] for more information
- Hotjar (EU) – click [ here ] for more information
- Pipedrive (EU) – click [ here ] for more information
- Zapier (US) – click [ here ] for more information
- Mixpanel (US) – click [ here ] for more information
- Criteo (US) – click [ here ] for more information
- Customer.io (US) – click [ here ] for more information
- Facebook Pixel (US) – click [ here ] for more information
We shall only send personal data collected within the European Economic Area (EEA) to non-EEA states in case such transfer is requested by you, in order to comply with a legal obligation or to work with third party service providers who we use to help run our business and services. In doing so, we shall comply with all relevant data protection rules and regulations.
6. Activity Associated with User IDs
All of your activity on our Site is traceable to your User ID. JamesEdition reserves the right to send notices to 3rd parties regarding suspicious activity and policy violations on our Site and refer to User IDs and specific items.
7. Using Information from JamesEdition
JamesEdition enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information to facilitate your transactions. When users are involved in a transaction, they may have access to each other's name, User ID, email address and other contact and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.
You agree to use user information only for:
- JamesEdition transaction-related purposes that are not unsolicited commercial messages;
- Using services offered through JamesEdition (e.g. escrow, insurance, shipping and fraud complaints), or
- Other purposes that a user explicitly has agreed on chooses.
8. Cookies
We use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety.Most internet browsers are automatically set up to accept cookies. However, you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Imprint
This privacy policy (the “Privacy Policy”) tells you about how JamesEdition B.V. and/or its subsidiaries (as applicable) (“JamesEdition”,“we” or “us”) use and protect your personal data. This policy applies where we are acting as a data controller with respect to your personal data. Unless otherwise defined herein, capitalized terms shall have the meaning ascribed to them in the User Agreement.
1. Scope
This Privacy Policy describes how we collect, use and/or otherwise process your personal data for our services on the website of JamesEdition (the “Site” ). Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout the global JamesEdition trading community. We ascertain that our processing of your personal data is and remains lawful and base such processing on your consent to the processing of your personal data for the specific purposes as described herein. When necessary, your consent must be given by a clear affirmative act at registration. This Privacy Policy is effective upon such act.
2. Collection
You can browse our Site without telling us who you are or revealing any personal data about yourself. Once you give us your personal data, you are not anonymous to us.
- e-mail address, physical address and (depending on the service used);
- transactional information based on your activities on the Site (such as buying, selling, item and content you generate or that relates to your account);
- shipping, billing and other information you provide to purchase or ship an item;
- chats, dispute resolution, correspondence through our Site, and correspondence sent to us;
- other information from your interaction with our Site, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the Site, ad data, cookies, IP address and standard web log information;
- information from other companies, such as demographic and traffic data;
- other supplemental information from third parties (for example, if you incur a debt to JamesEdition, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law; or if the information you provide cannot be verified, we may ask you to send us additional information, such as your driver license, credit card statement, or a recent utility bill or other information confirming your address, or to answer additional questions online to help verify your information).
You are not required to provide us the personal data that we request and can, in certain circumstances, stop us from collecting it by submitting a request through the "contact us" form on our Site. However, if you choose not to provide us the requested personal data, we may not be able to provide you with our services or with a high quality of service, or respond to your communication.
3. Marketing
We don't sell or rent your personal data to third parties for their marketing purposes without your explicit consent. We may process your personal data to improve and personalize our services, content and advertising. We use those data because JamesEdition has a legitimate interest to promote its products and services. If you don't wish to receive marketing communications from us, simply indicate your preference once you become a member of JamesEdition (or similar account status page) or by following the directions provided in an email or from a link on an advertisement. Even if you unsubscribe from some email subscriptions, we may still need to email you with important transactional or other non-advertising information. If you choose to personalise your experience with JamesEdition through a third-party login like Google or Facebook. We will automatically activate your account and subscribe you to our certain transactional email procedures. Should you wish to not receive these communications, you can unsubscribe through any email at any time. If you would like to manage what data is received by JamesEdition through this account login type, please refer to your account directly with that service.4. PurposeOur primary purpose in collecting and processing personal data is to provide you with a safe, smooth, efficient, and customized experience. Therefore, your personal data are collected and processed by us for the following purposes:to provide the services and customer support you request;to resolve disputes, collect fees, and troubleshoot problems;to prevent potentially prohibited or illegal activities, and enforce our User Agreement;to customize, measure and improve our services, content and advertising;marketing, service updates, and promotional offers based on your communication preferences;to compare information for accuracy, and verify it with third parties.Where appropriate, we will ask for your consent to process the personal data. Where you have given consent for processing activities, you have the right to withdraw your consent at any time.In certain cases we may process your personal data based on legitimate interest, e.g. for internal training and quality assurance purposes, to verify information for accuracy, to provide customer support and for other legitimate purposes.We may process your personal data where such is necessary for compliance with our legal obligations. For example, we may be required to process your personal data to comply with anti-money laundering rules or our tax obligations.Where we intend to process the personal data for a purpose other than that for which they were collected, we will provide you prior to that further processing with information on that other purpose and other necessary or general information. However, we are not required to provide information where you already possess such information, where the recording or disclosure of the personal data is expressly laid down by law or where the provision of information to you would be impossible or involve a disproportionate effort (for example, where processing is carried out for archiving purposes in the public interest or statistical purposes).Your personal data will be kept for as long as you have a relationship with us or, if you do not have a relationship with us beyond this communication, for a reasonable length of time that lets us understand how people use our Site.5. Our Sharing of Personal DataWe may share your personal data internally, with members of our corporate family, and with selected external parties such as third-party service providers. We do so to be able to carry out your requests, respond to your inquiries, for marketing and promotional purposes, to respond to legal disclosure requirements, to verify or enforce our policies, to detect and protect against illegal acts such as fraud, intellectual property infringement, piracy and money laundering or any technical or security vulnerabilities, to respond to an emergency or to protect anyone's rights, property, or safety.We may transmit your personal data to the following external parties:Amazon Web Services (US) – click [ here ] for more informationGong (US) – click [ here ] for more informationGoogle Tag Manager (US) – click [ here ] for more informationGoogle Analytics (US) – click [ here ] for more informationGoogle – AdSense (US) – click [ here ] for more informationGoogle – DataStudio (US) – click [ here ] for more informationGoogle – Doubleclick (US) – click [ here ] for more informationHotjar (EU) – click [ here ] for more informationPipedrive (EU) – click [ here ] for more informationZapier (US) – click [ here ] for more informationMixpanel (US) – click [ here ] for more informationCriteo (US) – click [ here ] for more informationCustomer.io (US) – click [ here ] for more informationFacebook Pixel (US) – click [ here ] for more informationWe shall only send personal data collected within the European Economic Area (EEA) to non-EEA states in case such transfer is requested by you, in order to comply with a legal obligation or to work with third party service providers who we use to help run our business and services. In doing so, we shall comply with all relevant data protection rules and regulations.6. Activity Associated with User IDsAll of your activity on our Site is traceable to your User ID. JamesEdition reserves the right to send notices to 3rd parties regarding suspicious activity and policy violations on our Site and refer to User IDs and specific items.7. Using Information from JamesEditionJamesEdition enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information to facilitate your transactions. When users are involved in a transaction, they may have access to each other's name, User ID, email address and other contact and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.You agree to use user information only for:JamesEdition transaction-related purposes that are not unsolicited commercial messages;Using services offered through JamesEdition (e.g. escrow, insurance, shipping and fraud complaints), orOther purposes that a user explicitly has agreed on chooses.8. CookiesWe use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety.Most internet browsers are automatically set up to accept cookies. However, you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.